Refund policy

Return & Refund Policy

We accept return or refund requests only in the following cases:

• Product is defective

• Product is damaged during transit

• Missing product in the package

In these cases, we will either send a replacement or issue a refund.

Unboxing Video Requirement

To process any return or refund request, a complete unboxing video is mandatory.

The video must:

• Be continuous and unedited (no cuts)

• Clearly show outer packaging

• Show shipping label with your address

• Show opening of the package

• Show product received inside

Without a proper unboxing video, we will not be able to process the claim.

Exceptional Returns

In rare cases, we may accept returns for other reasons. However, shipping charges will be applicable.